Frequently Asked Questions
Everything you need to know before getting started.
🩺 COURSE LOGISTICS
Q: How long do I have access to the course?
A: You’ll have access to this course for 90 days after purchase.
Q: Do I need any special software or tools to take this course?
A: No special software is required. You just need an internet connection and a computer, tablet, or phone. Everything is hosted on Teachable and accessible online.
Q: Can I go at my own pace, or is there a set schedule?
A: This course is 100% self-paced, so you can start whenever you're ready and complete it on your own time.
🎓 CERTIFICATES & CREDENTIALS
Q: Will I receive a certificate when I finish?
A: Yes! After completing all course modules and any required quizzes, you’ll automatically receive a Certificate of Completion.
Q: Is this course accredited or approved by any professional organization?
A: While this course is not currently accredited by a national board, it was designed by experienced professionals and follows real-world best practices used in top healthcare systems.
🧰 WHO IT’S FOR / WHAT’S INCLUDED
Q: Who is this course designed for?
A: This course is ideal for new surgery schedulers, front office staff looking to specialize, or medical assistants/office managers who want a stronger understanding of scheduling workflows. Even experienced schedulers can benefit from the tools and templates we include. (Please note: this course is specifically for medical offices, not hospital surgery scheduling).
Q: What exactly is included in the course?
A: Each module includes a variation of video instruction, printable reference tools, real-life scheduling examples, and optional quizzes to reinforce learning.
💡 PURCHASING & ACCESS
Q: Can I purchase this course for my staff or team?
A: Yes! We offer team licensing options and custom packages for medical practices. Please reach out to us directly to learn more or get a custom quote.
Q: What if I have technical issues accessing the course?
A: If you run into any issues, our support team is here to help. Just email us at [email protected] and we’ll respond within 1–2 business days.